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Last Updated: March 2026

1. Introduction

Robotlawyer ("we", "our", "us") operates the website www.robotlawyer.co.za and provides legal technology services that assist users with legal information, automation, and digital legal assistance.

We respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws including the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Account login credentials

• Legal inquiry information provided by users

Technical Information

• IP address

• Browser type

• Device information

• Usage data and analytics

Information from Meta Platforms

If you log in using Facebook or Instagram, we may collect:

• Public profile name

• Email address

• Profile picture (if permission granted)

This information is only used to authenticate your account.

3. How We Use Your Information

We use the collected data to:

• Provide legal technology services

• Authenticate users

• Respond to legal queries

• Improve our services

• Send account notifications

• Provide customer support

• Comply with legal obligations

We do not sell personal information to third parties.

4. Data Sharing

We may share information with:

Service Providers

Third-party vendors that help operate our services including:

• Cloud hosting providers

• Payment processors

• Analytics services

Legal Requirements

We may disclose information when required by law or to protect legal rights.

5. Data Storage and Security

We implement security measures including:

• Encryption

• Secure cloud infrastructure

• Access controls

However, no system can guarantee absolute security.

6. User Rights

Users have the right to:

• Access their personal information

• Request correction of inaccurate information

• Request deletion of personal data

• Withdraw consent for processing

To exercise these rights contact:

Email: admin@robotlawyer.co.za

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

8. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect information from minors.

9. Third-Party Links

Our website may contain links to third-party services.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy periodically.
Updates will be posted on this page with a revised date.

11. Contact Information

Robotlawyer
Website: https://www.robotlawyer.co.za
Email: admin@robotlawyer.co.za